A resident in Peel Crescent recently brought to our attention that Affinity Water had been charging them for Waste Water collection despite the fact that run-off water from their property was captured in soakaways adjacent to their property.
The majority of properties in the original Leach Homes estate capture rainwater run off through a soakaway so you should be getting a “Reduced Fixed Charge” in the “Waste Water” section of your bill. If you’re not then you may have grounds to claim back the discount you’ve not received.
Details about the rebate and how to claim can be found here.